Interlochen Health and Rehabilitation Center, an affiliate of Creative Solutions in Healthcare, faced staffing inefficiencies that increased labor costs and operational challenges. With over 15% of employee hours logged as overtime, 96 missed lunches per month, and 460 extra hours worked each month, leadership needed a solution to streamline workforce management and improve accountability.

The Challenge

Managing a skilled nursing facility requires precise oversight of labor costs, staffing schedules, and employee compliance. Interlochen struggled with:

• Excessive overtime leading to unnecessary payroll expenses.
• A lack of visibility into missed lunches and unauthorized extra hours.
• Inefficient manual processes that hindered proactive scheduling adjustments.

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The Solution

Clear, Real-Time Insights
Covr’s dashboard consolidated scheduling and time clock data, highlighting patterns of missed lunches, early clock-ins, and overtime.

Proactive Alerts
Automated text alerts notified employees who regularly exceeded their scheduled hours, reinforcing accountability and schedule adherence.